OEM & DISTRIBUTOR SUPPORT
OEM Soft Serve Machine & Distributor Support
Build your soft serve equipment category with ZHIM Cooling.
Practical cooperation for distributors, importers and e-commerce equipment brands, from model selection to after-sales coordination.
Start a Partner Review View Soft Serve ModelsProduct Range and Model Selection
ZHIM Cooling offers tabletop, floor-standing, pre-cooling and higher-capacity commercial models. SCA126 and SCA126 Pro are our current focus models, but selection is not limited to these two models. We recommend equipment according to venue, expected service pattern, voltage/frequency, capacity requirement and target order quantity.
For Distributors
- Product and application review
- Full-range model-selection support
- Verified product photos, videos and sales materials
- Spare-parts and after-sales coordination
- Sample and batch-order arrangements reviewed case by case
For OEM / Private Label
- OEM logo support
- Customized packaging support
- Custom color or control-panel projects subject to technical review
- Custom color/control-panel MOQ normally 30–50 units, subject to final confirmation
- Configuration, lead time and commercial terms confirmed per project
For U.S. Partners
- 110V/60Hz configurations available for confirmed models
- Product and application review
- Warehouse and dispatch coordination confirmed order by order
- After-sales communication and spare-parts support
Current Documentation
CE, RoHS, UKCA, FCC and ISO 9001 documentation applies to all current models. Exact documentation and destination-market requirements are confirmed for each order. UL/ETL is not currently claimed.
Support Policy
- 12-month machine warranty
- Lifetime online technical support
- Factory-price spare parts
Warranty scope, service responsibilities and parts arrangements are confirmed in the quotation, PI or contract.
Warehouse Coordination
United States: 11500 Midlothian Turnpike, Richmond, Virginia 23235, USA
Europe: Van Baerlestraat 45hs, Amsterdam
Stock availability, local handling and dispatch arrangements must be confirmed order by order.
Start a Partner Review
Send your country, company type, sales channel, target application, voltage/frequency and estimated quantity. Vicky will recommend the appropriate model and cooperation path.
Contact ZHIM Cooling