OEM & Distributor Support
OEM & Distributor Support

OEM & DISTRIBUTOR SUPPORT

OEM Soft Serve Machine & Distributor Support

Build your soft serve equipment category with ZHIM Cooling.

Practical cooperation for distributors, importers and e-commerce equipment brands, from model selection to after-sales coordination.

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Product Range and Model Selection

ZHIM Cooling offers tabletop, floor-standing, pre-cooling and higher-capacity commercial models. SCA126 and SCA126 Pro are our current focus models, but selection is not limited to these two models. We recommend equipment according to venue, expected service pattern, voltage/frequency, capacity requirement and target order quantity.

For Distributors

  • Product and application review
  • Full-range model-selection support
  • Verified product photos, videos and sales materials
  • Spare-parts and after-sales coordination
  • Sample and batch-order arrangements reviewed case by case

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For OEM / Private Label

  • OEM logo support
  • Customized packaging support
  • Custom color or control-panel projects subject to technical review
  • Custom color/control-panel MOQ normally 30–50 units, subject to final confirmation
  • Configuration, lead time and commercial terms confirmed per project

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For U.S. Partners

  • 110V/60Hz configurations available for confirmed models
  • Product and application review
  • Warehouse and dispatch coordination confirmed order by order
  • After-sales communication and spare-parts support

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Current Documentation

CE, RoHS, UKCA, FCC and ISO 9001 documentation applies to all current models. Exact documentation and destination-market requirements are confirmed for each order. UL/ETL is not currently claimed.

Support Policy

  • 12-month machine warranty
  • Lifetime online technical support
  • Factory-price spare parts

Warranty scope, service responsibilities and parts arrangements are confirmed in the quotation, PI or contract.

Warehouse Coordination

United States: 11500 Midlothian Turnpike, Richmond, Virginia 23235, USA

Europe: Van Baerlestraat 45hs, Amsterdam

Stock availability, local handling and dispatch arrangements must be confirmed order by order.

Start a Partner Review

Send your country, company type, sales channel, target application, voltage/frequency and estimated quantity. Vicky will recommend the appropriate model and cooperation path.

Contact ZHIM Cooling